Frequently Asked Questions
Are the paintings original?
Yes. This is the official website of the artist Ioan Popei. All the paitings listed here are his own creation, original and signed by artist.
Do I have to pay for shipping?
No, we ship worldwide for free. Once you have selected which are the paintings you would like to purchase, your order will be shipped to your mailing address via FedEx or USPS. An e-mail will be sent to you confirming delivery. We will pack the paintings ordered for maximum safety in shipping.
How long does standard shipping take?
Most paintings are shipped by FedEx or USPS within 48 hours of receipt of your order (Monday thru Friday). Once the order leaves the artist location, Air Mail delivery time to your country usually ranges from 1-2 weeks.
What if I don’t like a painting after delivery?
We have a 10-Day Money Back Guarantee. We try to do everything possible for our clients to be pleased with their purchases and our services. The opportunity of possible refund or exchange of the artworks you haven't liked is made exactly for this purpose. A 10-Day Return Policy makes your purchase at ArtXpo.com completely risk free. If for any reason, you are not absolutely satisfied with your purchase, you may return it for a full refund, by notifying us within ten days of your receipt of the artwork. The artwork must be received in the same undamaged condition as it was sent. Please let us know if you would like to return the artwork by e-mailing us at email@example.com